To generate sales by engaging prospective customers over calls, explaining E-Governance services, converting leads into successful transactions, and ensuring a superior customer experience.
Key Responsibilities
Make outbound calls to prospective and existing customers from assigned leads.
Promote and explain E-Governance products and services, including government-related digital services.
Understand customer requirements and recommend suitable services.
Generate qualified leads and convert them into successful sales.
Achieve daily, weekly, and monthly calling and sales targets.
Maintain accurate records of customer interactions, follow-ups, and sales in the CRM/system.
Resolve basic customer queries and escalate complex issues to the relevant team.
Build and maintain solid customer relationships through timely follow-ups.
Ensure adherence to company policies, compliance guidelines, and quality standards.
Eligibility
Minimum Qualification: 12th Pass/Graduate (preferred).
Positive verbal communication skills in Hindi and basic English (regional language proficiency will be an advantage).