Role & responsibilities
Respond to customer queries through WhatsApp in a timely and professional manner.
Provide accurate information about products and services.
Handle customer complaints and resolve basic issues.
Follow up with customers when required.
Maintain records of customer conversations and updates.
Escalate complex issues to the supervisor.
Ensure high customer satisfaction and positive communication.

Requirements
Basic computer knowledge.
Good Hindi communication skills.
Ability to use WhatsApp Web.
Typing speed and accuracy.
Responsible and self-motivated.

Preferred candidate profile
Minimum 10th/12th Pass.
Freshers and experienced candidates can apply.




Positive communication skills in Hindi (basic English preferred).
Comfortable using WhatsApp and basic computer applications.
Ability to work independently from home.
Positive attitude and customer-focused approach.
Reliable internet connection and smartphone/laptop required.
Immediate joiners preferred.

Perks and advantages
Work From Home opportunity.
Flexible and supportive work environment.
Training provided.
Career growth opportunities.
Paid leave as per company policy.
Prospect to gain customer service experience.

📌 Whatsapp Customer Support Executive Kolkata (India)
🏢 Flexabay
📍 India