Job Description – Account Director – Client ServicingCore Responsibilities:
Maintains client relationships at operational and CXO levels by providingstrategic and digital advocacy regularly along with crisis management
Drives development of tactical plans, translating strategies into tactics & ensureteam deliverables align with strategies
Helps develop award-winning, insightful and creative ideas to drive results andbrand influence for our clients
Builds/improves relationship with senior journalists and influencers across thecountry
Oversees development and maintenance of a national media universe for allclients
Guides the Account Managers & team members to track upcoming news storiesand proactive pitching for placement of clients’ messages
Drives recent business through participating in and leading client pitches specificto social and web strategies, investigative research, campaign analysis,monitoring, etc
Directs the Account Managers in client retention, improvement of ClientSatisfaction Score & overall servicing cost management of client portfolio
Coaches,



develops and mentors a team of highly engaged individuals &; Empower them to succeed in their careers
Ensures a conducive work setting by resolving team conflictsSkills & Values:Ability to Collaborate & Nurture positive workingRelationships with the Clients, Colleagues within the Agency and across the networkDemonstrateThinking and Innovation skills during challenging projectsSelf-motivation: Should be able to create their own schedule and routine to keepthemselves focused on the task without other distractions.Willing to learn and use digital tools: Virtual communication and collaboration is key.The candidate should be willing to learn and use digital tools such as videoconferencing apps and other company-specific digital platforms.Time consciousness: Should value their own’ s as well as the team’s time Settingmeetings and deadlines at appropriate hours to ensure they work in sync with everyoneelse.Critical thinking: Should be able to think creatively or use tools which help in fleshingout ideas

📌 Account Director Maharashtra
🏢 VelivoHR
📍 Maharashtra