Job Summary:
We are looking for an experienced and customer-focused Restaurant Captain to lead our service team and ensure an exceptional dining experience for every guest. The ideal candidate should have strong leadership skills, excellent communication, and experience in handling restaurant floor operations.

Key Responsibilities
Supervise and coordinate the daily operations of the restaurant floor.
Lead and motivate waiters and stewards during service.
Welcome guests, assist with seating, and ensure excellent customer service.
Handle guest complaints professionally and resolve issues promptly.
Coordinate with the kitchen team to ensure timely food delivery.
Ensure proper table setup, cleanliness, and hygiene standards.
Monitor staff grooming, discipline, and service quality.
Train new employees on restaurant SOPs and service standards.
Upsell menu items and promote special offers.
Ensure accurate order taking and billing.
Prepare daily shift reports and report operational issues to the Restaurant Manager.
Ensure compliance with food safety and hygiene regulations.

Requirements
Minimum 1–5 years of experience as a Restaurant Captain or Senior Steward.
Experience in a Multi-Cuisine Restaurant is preferred.




Solid leadership and team management skills.
Excellent communication and guest-handling abilities.
Knowledge of restaurant service standards and POS billing.
Ability to work in rotational shifts, weekends, and holidays.
Hotel Management qualification is an added advantage.

Skills Required
Leadership
Customer Service
Team Management
Communication Skills
Problem Solving
Time Management
Food & Beverage Knowledge
POS Billing Knowledge

Benefits
Market-competitive salary
Free Food
Accommodation (if applicable)
Uniform Provided
Career Growth Opportunities
Friendly Work Workplace
Experience: 1–5 Years (Preferred)

Education: Diploma/Degree in Hotel Management (Preferred)

Language: Tamil (Required), English (Preferred)
Apply now and become a part of our growing hospitality team!

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Restaurant Captain Madurai
🏢 heavens park
📍 Madurai