Key Responsibilities
Lead, supervise, and motivate the Sales Coordination team to achieve departmental goals.
Allocate and monitor customer inquiries and sales leads among team members.
Ensure timely follow-up on customer inquiries, quotations, and orders.
Coordinate with the Sales, Marketing, Purchase, Warehouse, and Logistics teams for smooth order processing.
Monitor team performance, productivity, and customer response time.
Review daily sales reports, lead status, pending inquiries, and order updates.
Train, mentor, and support team members to enhance their skills and performance.
Develop and implement standard operating procedures (SOPs) for sales coordination activities.
Resolve customer concerns and escalate critical issues when required.
Maintain accurate sales records, customer databases, and MIS reports.
Assist the sales team in preparing quotations, proposals, and tender documentation.




Ensure high levels of customer satisfaction through prompt communication and service.
Collaborate with management to improve sales processes and operational efficiency.
Conduct regular team meetings and performance reviews.
Prepare daily, weekly, and monthly sales coordination reports for management.

Required Skills
Solid leadership and team management abilities.
Excellent communication, coordination, and interpersonal skills.
Solid organizational and problem-solving skills.
Proficiency in Microsoft Excel, Word, and PowerPoint
Ability to manage multiple tasks and work under pressure.
Strong analytical and reporting skills.
Customer-focused approach with attention to detail.

Pay: ₹50,000.00 - ₹80,000.00 per month

Advantages:
Cell phone reimbursement

Work Location: In person

📌 Sales Coordinator Lead Gurugram (India)
🏢 Haryana Tools And Tackles
📍 India