Roles & Responsibilities
Provide technical support to customers regarding web applications.
Troubleshoot Front-End issues related to HTML, CSS and JavaScript.
Resolve customer queries through calls, emails and remote support.
Coordinate with the development team for issue resolution.
Maintain support tickets and documentation.
Diagnose browser compatibility issues.
Ensure timely resolution of customer complaints.
Required Skills
Knowledge of HTML, CSS and JavaScript.
Basic understanding of React.js.
Valuable communication skills.
Solid troubleshooting ability.
Knowledge of APIs is an advantage.
Experience with ticketing tools is preferred.
Qualification
B.Tech/BCA/B.Sc IT/MCA or relevant qualification.
1–3 years of Technical Support experience.
Preferred
Immediate Joiners
Product/Software Support experience
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 It Technical Support Engineer Karnal
🏢 Dire Surveillance Private Limited (Live Eye)
📍 Karnal
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.