About Geraz

Geraz Enterprises is an early-stage startup, a multi-vertical vehicle services platform. We're growing fast in Surat and looking for hands-on, dependable people who want to be part of building something from the ground up. If you like staying on top of details, coordinating on the field, and making sure things run smoothly, you'll fit right in.

About the Role

As an Operations Executive, you'll be at the heart of our daily service delivery. You'll coordinate bookings, manage field staff schedules, track service quality, and make sure every customer gets a smooth, on-time experience. This is a hands-on execution role with plenty of room to grow into bigger operational responsibilities as the company scales.

Key Responsibilities
Coordinate and schedule daily service bookings and field staff
Ensure timely, high-quality service delivery to every customer
Track and follow up on ongoing jobs to keep operations running smoothly
Handle customer queries, feedback, and resolve issues quickly
Maintain accurate records of bookings, schedules, and daily activity
Support field teams and help solve on-ground problems as they come up




Monitor service quality and flag issues for improvement
Coordinate with sales, support, and the wider team
Help maintain smooth day-to-day operations across service areas

Requirements
0–2 years of experience in operations, coordination, or customer-facing roles (freshers welcome)
Positive organizational and multitasking skills
Strong communication skills in Gujarati and Hindi (English is a plus)
Positive knowledge of Surat's local areas and neighborhoods
Comfortable using apps, smartphones, and basic dashboards
Self-motivated, reliable, and detail-oriented
Two-wheeler and valid driving license preferred
Willingness to work in a fast-paced startup environment

What We Offer
Hands-on startup experience with direct exposure to the founding team
Explicit growth path into senior operations roles as we scale
Supportive, energetic team culture
Competitive salary with performance-based incentives

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Operation Executive Surat
🏢 Geraz Enterprises
📍 Surat