Resort & Wedding Destination Sales Manager, the role should focus on revenue generation, client acquisition, event conversions, and customer satisfaction.
Job Responsibilities
Business Development
Generate wedding, social event, MICE, and corporate business.
Identify recent markets and business prospects.
Develop relationships with wedding planners, decorators, photographers, and event organizers.
Attend exhibitions, networking events, and wedding expos.
Sales & Client Handling
Handle all inquiries promptly.
Conduct qualified property presentations and site inspections.
Prepare customized proposals and quotations.
Negotiate pricing while protecting profitability.
Close bookings within the approved pricing policy.
Lead Management
Respond to all inquiries within the defined timeline.
Maintain CRM with proper follow-ups.
Track inquiry status until closure.
Re-engage lost or dormant leads.
Revenue Management
Meet monthly booking targets.
Increase average event value through upselling.
Promote premium rooms, décor packages, catering upgrades, entertainment, and destination wedding packages.
Coordination
Conduct pre-event meetings with clients.
Coordinate with operations for flawless execution.
Ensure commitments made during sales are fulfilled.
Market Intelligence
Monitor competitor pricing and offers.
Analyze customer trends.
Recommend new packages and promotional campaigns.