Roles and Responsibilities:
Manage inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize prospects to upsell products when they arise.
Keep records of all conversations in our call center database in a comprehensible way.
Should have valuable command over English.
Candidate must be the resident of Delhi, Noida and Faridabad only.
📌 It Telecaller Delhi (India)
🏢 Radiant Info Solutions
📍 India
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