Job Requirements :
HSC Passed or Any Graduate
Should have minimum 6 months experience. Fresher’s can also apply.
Positive communication skills- verbal and written (English and Hindi).
Customer satisfaction-oriented.
Positive listening and interpersonal skills.
Duties & Responsibilities:
Handle all incoming calls from the customers.
Pleasantly interact with customers to ensure satisfaction.
Respond promptly to customer queries and resolve their issues.
Maintain details of enquiries, comments and complaints on CRM.
Communicate and coordinate with internal departments.
Follow up on customer interactions.
Maintain customer database on CRM.
📌 Customer Care Associate Mumbai
🏢 Vijay Sales
📍 Mumbai
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