Job Title: Email Support Executive

Location: Kolkata
Shift Timing: 9:30 AM to 6:30 PM
Experience: Fresher to 1 Year

Job Responsibilities:
Handle customer queries and requests through email.
Respond to customer emails in a qualified and timely manner.
Resolve customer concerns and escalate issues when required.
Maintain accurate records of customer interactions and resolutions.
Coordinate with internal teams to ensure effective query resolution.
Follow company processes and service standards.

Required Skills:
Positive written and verbal communication skills.
Basic knowledge of MS Office (Word, Excel, Outlook).
Ability to draft professional emails.
Robust attention to detail and problem-solving skills.
Ability to manage multiple tasks and meet deadlines.

Eligibility:
Graduate in any discipline.
Fresher candidates are welcome to apply.
Basic computer knowledge is mandatory.
Immediate joiners preferred.

Working Details:
Location: Kolkata
Shift: 9:30 AM to 6:30 PM
Working Days: Monday to Saturday

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:
Paid sick time
Provident Fund

Work Location: In person

📌 Email Support Executive Kolkata (India)
🏢 scymes services pvt
📍 India