Job Summary:
Moople Institute of Animation and Design is looking for a qualified and motivated Student Counsellor to assist prospective students with course-related information and admission guidance. The role involves connecting with enquiries received through various channels and helping students understand suitable learning opportunities.
Key Responsibilities:
Contact prospective students who have shared interest in available courses.
Explain course details, schedules, fees, and career opportunities over phone.
Guide students through the admission process in a professional manner.
Follow up on pending enquiries and maintain regular communication.
Achieve monthly counselling and enrollment goals.
Maintain daily activity reports, follow-up records, and enquiry status updates.
Coordinate with internal teams for smooth admission processing.
Build positive relationships with students and guardians.
Ensure timely response to all enquiries.
Required Skills:
Good verbal communication skills.
Professional telephone etiquette.
Solid interpersonal and follow-up skills.
Basic computer knowledge (Email, MS Excel, data entry).
Organized and target-focused approach.
Ability to work in a team setting.
Eligibility:
Graduate in any discipline.
Experience in counselling, customer support, telecalling, admissions, or related roles preferred.
Freshers with good communication skills may also apply