We are seeking a agile and customer-focused B2C Sales Executive with experience in the jewellery industry. The ideal candidate will have a passion for luxury retail, excellent interpersonal skills, and the ability to deliver an exceptional customer experience while achieving sales targets.
Key Responsibilities
Welcome customers and provide a personalized shopping experience.
Understand customer preferences and recommend suitable gold, diamond, silver, and gemstone jewellery.
Build and maintain strong customer relationships to encourage repeat business and referrals.
Achieve monthly and quarterly sales targets.
Explain product features, pricing, certifications, and after-sales services to customers.
Assist customers with custom jewellery requirements and special orders.
Ensure proper display, merchandising, and cleanliness of the showroom.
Handle billing coordination, order processing, and customer documentation.
Resolve customer queries and complaints professionally.
Stay updated on current jewellery trends, collections, and promotional offers.
Follow company policies related to inventory handling, security, and customer service.
Required Qualifications
Graduate or equivalent qualification.
2–5 years of B2C sales experience in a jewellery showroom.
Robust communication and negotiation skills.
Customer-centric approach with excellent presentation skills.
Ability to work in a target-driven retail environment.
Basic computer knowledge and familiarity with billing/POS systems.
Knowledge of gold, diamond, and gemstone jewellery is preferred.
Preferred Skills
Strong sales and upselling abilities.
Excellent relationship-building skills.
Professional grooming and positive attitude.
Team player with a proactive approach.
Ability to work on weekends and public holidays as per retail schedules.
Compensation & Benefits
Competitive salary based on experience.
Attractive sales incentives.
Performance-based bonuses.
Employee discounts on jewellery.
Growth opportunities opportunities within the organization.
Work Location: Malad, Mumbai
Experience Required: 2–5 years in Jewellery Retail Sales
Employment Type: Full-time
Pay: ₹50,000.00 - ₹60,000.00 per month
Work Location: In person
📌 Sales Executive Jewellery Malad
🏢 k12
📍 Malad
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