Full time

Work From Office

This Position is Currently Open

Department / Category:

Developer

Listed on Sep 04, 2025

Work Location:

Pune

Thane

Job Descritpion of ServiceNow Developer

6–8 Years Relevant Experience

Key Responsibilities
Design, develop, and customize ServiceNow applications and modules, primarily focusing on ITSM.
Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows.
Build custom applications and configure portal widgets (Service Portal).
Develop integrations between ServiceNow and external systems using REST/SOAP APIs, Integration Hub, and custom integrations.
Participate in version upgrades, clone management, and patching activities.
Optimize performance and scalability of ServiceNow instances.
Participate in testing, QA, and production deployment activities.
Work on ServiceNow Performance Analytics and Platform Analytics.
Design, develop, and integrate Virtual Agent solutions, improving performance, user engagement, and resolution rates.

Required Skills & Qualifications
Hands-on experience in ServiceNow development and administration.




Robust experience in core ITSM modules.
Proficient in JavaScript, Glide API, Flow Designer, and App Engine Studio.
Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies.
ServiceNow Certified System Administrator (CSA) – Mandatory.

Preferred Skills & Certifications
Certified Implementation Specialist (CIS) in ITSM.
Certified Application Developer (CAD).
Knowledge of other ServiceNow modules such as OT, ITOM, HAM Pro, IRM, etc.

Additional Requirements
Excellent analytical and problem-solving skills.
Ability to work independently and as part of a team.
Strong organizational and time-management skills.
Ability to manage multiple assignments and priorities in a rapid-paced setting.
Strong communication and interpersonal skills.

Required Skills for ServiceNow Developer Job
ServiceNow Development and Administration
ITSM
JavaScript
Glide API
Flow Designer
App Engine Studio

Our Hiring Process
Screening (HR Round)
Technical Round 1
Technical Round 2
Final HR Round

📌 Servicenow Developer Pune (India)
🏢 Phygital Insights
📍 India