We are looking for an Academic Counselor to guide and support prospective and existing students regarding academic programs, admissions, and career pathways. The candidate should have solid communication, counseling, and follow-up skills to ensure student satisfaction and enrollment growth.
Shift Timing: 2:00 PM – 10:30 PM
Roles
Counsel students regarding available courses, programs, and career opportunities.
Understand student requirements and recommend suitable academic programs.
Handle inquiries through calls, emails, walk-ins, and online platforms.
Follow up with prospective students to achieve admission targets.
Explain course structure, fees, eligibility, and admission procedures.
Maintain accurate student records and update CRM/database regularly.
Coordinate with academic and administrative teams for smooth admissions.
Support students throughout the enrollment process.
Conduct orientation sessions and provide post-admission assistance.
Meet monthly admission and counseling targets.
Prepare reports on inquiries, conversions, and student feedback.
Bachelor’s degree in any discipline.
Minimum 2 years of Experience in academic counseling, admissions, customer support, or sales is preferred.
Excellent verbal and written communication skills in English.
Tamil and Hindi is plus