Handle inbound and outbound customer calls related to vehicle service.
Schedule and confirm service appointments with customers.
Follow up with customers regarding service reminders, pending repairs, and feedback.
Maintain accurate customer records in the CRM system.
Coordinate with the Service Advisor and workshop team for timely service updates.
Resolve customer queries and escalate concerns when necessary.
Conduct post-service feedback calls to measure customer satisfaction.
Promote value-added services, annual maintenance packages, and service campaigns.
Ensure all customer interactions are handled professionally and courteously.
Support the dealership in achieving customer satisfaction and retention targets.
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 Tele Caller Executive Mavelikara
🏢 Sleeba & Sons Motor
📍 Mavelikara
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