Job Description (JD) – Telecaller
Department: Admissions / Counseling
Organization: Ambedkar Group of Institutions
Position: Telecaller
Key Responsibilities:
Outbound & Inbound Calling
Handle admission-related calls and respond to student inquiries professionally.
Lead Follow-up
Follow up with prospective students and parents regarding admissions and course details.
Information Sharing
Explain courses, eligibility criteria, fee structure, and admission process clearly.Maintain call records, inquiry details, and daily follow-up reports.Coordinate with admission counselors to convert inquiries into admissions.Work towards achieving daily and monthly calling/admission targets.Eligibility Criteria:
Data Entry & Record Management
Lead Conversion Support
Target Achievement
Qualification: 10th / 12th Pass
Experience: Fresher or 1–2 years of telecalling/customer service experience
Age: 18–30 years