We are seeking a dedicated BSc Nurse to take on the role of Floor Coordinator at WellPhy. This position involves supervising floor operations, coordinating with nursing and support staff, and ensuring smooth delivery of patient care in a physiotherapy and rehabilitation setting (non-surgical). The role requires an active and responsible individual who can efficiently manage staff and ensure smooth floor operations.
Key Responsibilities:
Manage daily floor operations to ensure smooth and efficient functioning
Lead and supervise GDAs, ANMs, and GNMs, ensuring proper coordination and task execution
Act as the communication bridge between on-ground staff and management
Maintain high standards of patient care and overall service quality
Monitor staff attendance, performance, and allocate responsibilities effectively
Ensure adherence to hygiene, safety, and operational protocols
Coordinate with the physiotherapy team to support rehabilitation services
Address patient concerns promptly and ensure a positive care experience
Maintain discipline on the floor and foster a cooperative work environment
Identify, mediate, and resolve staff or patient-related conflicts in a professional manner
Escalate critical issues to management with proper documentation when required.
Mentor and guide staff through regular training sessions and meetings to enhance skills, performance, and career development
Eligibility Criteria:
BSc Nursing (mandatory)
Prior experience in hospital or rehabilitation center coordination preferred
Strong leadership and team management skills
Valuable communication and problem-solving abilities
Ability to handle multiple responsibilities in a fast-paced environment