We are looking for a proactive and empathetic Customer Service Operations Executive to support
families enrolled in our online chess programs.
Key Responsibilities
Speak with customers for escalations, feedback, and delight calls.
Handle customer queries and ensure timely resolution.
Onboard newly registered customers and explain the platform, class process, schedules,
assignments, recordings, and support channels.
Coordinate with internal teams to resolve issues and provide a smooth customer experience.
Ideal Candidate
Solid verbal and written communication skills.
Patient, empathetic, and confident while handling customers.
Proactive, organized, and focused on problem-solving.
Comfortable using online platforms and customer-support tools.
Fluency in multiple languages is an advantage.
📌 Customer Support Executive Bengaluru (India)
🏢 Circlechess India
📍 India
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