Manage key customer accounts and build long-term relationships.
Act as the primary point of contact for customer queries and escalations.
Coordinate with Operations, Sales, and Billing teams for seamless service delivery.
Monitor shipment status and ensure timely issue resolution.
Conduct customer review meetings and gather feedback.
Track service performance, SLAs, and customer satisfaction.
Prepare MIS reports and support continuous process improvements.
📌 Crm Executive Bengaluru (India)
🏢 Sugam Parivahan
📍 India
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