Role & responsibilities
Plan and schedule preventive maintenance visits as per AMC commitments.
Coordinate service calls, engineer assignments, and maintenance activities.
Track service response and closure timelines to ensure SLA compliance.
Communicate with customers regarding service schedules, updates, and issue resolution.
Monitor AMC expiry dates and support renewal activities.
Maintain AMC agreements, service reports, and customer documentation.
Coordinate invoicing, payment follow-ups, and collection status with finance teams.
Prepare MIS reports, service dashboards, and performance trackers.
Coordinate spare parts and resource availability for maintenance activities.

Preferred candidate profile
Graduate in any discipline (Engineering preferred).
Diploma/Degree in Electrical, Electronics, Mechanical, Fire & Safety,



or related fields will be an advantage.
2 to 5 years of experience in AMC Coordination, Service Coordination, Maintenance Operations, or Customer Support functions

Skills:

AMC Management

Service Coordination

Preventive Maintenance Planning

Customer Relationship Management

Scheduling & Planning

Billing Coordination

MIS Reporting

ERP/CRM Systems

MS Excel

SLA Management

Preferred Industry Experience
Fire Alarm & Fire Fighting Systems
CCTV & Security Systems
Facility Management Services
MEP Maintenance Services
ELV Systems
Building Maintenance Serv

📌 Amc Coordinator Bengaluru (India)
🏢 ConverseHR Business Solutions
📍 India