We are hiring for Tele Collection Executive (DRA) - Banking Process

Qualification - Both Gradaute and Under Graduate can apply

Skills Required
Positive communication and negotiation skills.
Ability to handle customers professionally over calls.
Basic computer knowledge and typing skills.
Solid convincing and problem-solving abilities.
Ability to work in a target-driven workplace.
Experience in tele collection processes and DRA certified is preferred.
Freshers with good communication skills may also apply if DRA certified.

Roles & Responsibilities
Contact customers over calls regarding overdue loan or credit card payments.
Remind customers of pending dues and encourage timely repayment.
Negotiate payment plans within company guidelines.




Resolve customer queries related to outstanding payments.
Update call records and payment commitments accurately in the system.
Follow collection policies, DRA guidelines and regulatory compliance.
Escalate complex cases to the concerned team when required.
Achieve daily and monthly collection targets while maintaining quality standards.
Maintain professional and courteous communication with customers at all times.
Coordinate with internal teams to ensure smooth resolution of customer issues.

Office Address - C139, Industrial Area, Phase 8 - Mohali

📌 Collection Executive Sahibzada Ajit Singh Nagar (India)
🏢 Aerial Telecom Solutions (ATS)
📍 India