Make outbound and receive inbound calls to generate leads, promote products or services, and address customer inquiries in a skilled manner.
Explain product features, pricing, offers, and company services while identifying customer requirements and recommending suitable solutions.
Maintain accurate records of customer interactions, follow-ups, appointments, and sales activities within CRM or call management systems.
Follow predefined calling scripts while adapting communication techniques to effectively engage prospective and existing customers.
Resolve customer concerns, escalate complex issues to relevant departments, and ensure high levels of customer satisfaction throughout the interaction.
Achieve daily, weekly, and monthly call volume, lead generation, appointment scheduling,



or sales conversion targets established by management.
Coordinate with sales and marketing teams to support campaigns, promotions, and customer retention initiatives through regular communication.
Continuously enhance product knowledge, communication skills, and customer handling techniques while complying with organizational policies and quality standards.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Tele Caller Faridabad
🏢 Akash Placement & Management Consultancy
📍 Faridabad