08 Aug
|
American Express Global Business Travel
|
Gurugram
08 Aug
American Express Global Business Travel
Gurugram
What You ll Do
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We re Looking For
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
Qualified communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a robust understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Travel Consultant Gurugram
🏢 American Express Global Business Travel
📍 Gurugram