Experience: 6 months to 1 year in International Customer Service (Recent experience mandatory)
Roles and Responsibility
Handle customer inquiries and resolve issues professionally and courteously.
Provide timely and accurate information about products or services.
Resolve complaints and concerns in a fair and productive manner.
Collaborate with internal teams to improve customer experience.
Maintain high product knowledge to effectively support customers.
Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.
Extra advantages: 100 Night Shift Allowance (Per Day)
Shift: 11:00 PM 8:00 AM
Working: 5 Days Working | 2 Rotational Offs
📌 International Customer Service Professional Thane (India)
🏢 Skyline Dynamics
📍 India
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