Key Responsibilities
Client Portfolio Management: Serve as the primary, dependable link between the organization and an assigned base of retail or corporate clients; establish regular contact to understand their ongoing needs.
Query Problem Resolution: Promptly address, investigate, and resolve client complaints, billing discrepancies, or service bottlenecks by coordinating internally with operations and technical teams.
Revenue Generation Cross-Selling: Identify untapped client requirements during regular interactions and present customized upgrades, add-on features, or secondary financial/commercial products to meet sales targets.
Documentation Onboarding: Handhold recent clients smoothly through the initial onboarding, verification, KYC documentation, or contract-signing lifecycles to ensure a frictionless introduction to our services.
Retention Renewal Tracking: Monitor account timelines, flag accounts showing low engagement or upcoming service expirations,
and actively drive timely subscription or account renewals.
CRM Reporting: Maintain exhaustive, updated logs of all client interactions, feedback, escalations, and pipeline prospects within the internal CRM platform (e.g., Salesforce, LeadSquared) or MS Excel.
Experience 0 - 2 Years Salary 2 Lac To 3 Lac P.A. Industry Sales Marketing / Business Development / Telecaller Qualification Key Skills Relationship Executive Corporate Relationship Executive Customer Relationship Executive Branch Relationships Executive Key Relationship Executive Guest Relationship Executive
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Relationship Executive Fresher Nashik
🏢 Impact Hr N Km Solutions
📍 Nashik
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.