Roles and Responsibility
Lead and manage a team of IT professionals to resolve incidents efficiently.
Develop and implement incident management processes and procedures.
Collaborate with cross-functional teams to identify root causes of incidents.
Analyze incident trends and provide recommendations for improvement.
Ensure compliance with industry standards and best practices for incident management.
Provide technical guidance and support to junior team members.

Job Requirements
Minimum 5 years of experience in incident management or a related field.
Robust knowledge of incident management principles and practices.
Excellent leadership and communication skills.
Ability to work in a fast-paced setting and prioritize tasks effectively.
Solid problem-solving and analytical skills.
Experience working with international clients or teams is an advantage.
Company name: TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.
Industry: BPO.

📌 Manager Incident Task Force Itf International Mansarovar (Mapang Yongcuo)
🏢 TP
📍 Mapang Yongcuo