Roles and Responsibility
Manage and oversee daily operations to ensure efficiency and productivity.
Develop and implement process improvements to boost quality and customer satisfaction.
Lead and motivate a team of specialists to achieve operational excellence.
Analyze performance metrics and provide feedback to team members.
Collaborate with other departments to align with organizational goals.
Ensure compliance with company policies and procedures.
Job Requirements
Proven experience in operations management or a related field.
Robust leadership and communication skills.
Ability to analyze data and make informed decisions.
Excellent problem-solving and time management skills.
Experience in managing international operations is preferred.
Robust knowledge of BPO industry trends and best practices.
📌 Team Leader Operations International Malad
🏢 TP
📍 Malad
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