Role & responsibilities
Welcome and greet visitors and guests in a skilled and friendly manner.
Understand guests' requirements and direct them to the appropriate department, room, or floor.
Handle incoming calls through a multi-line telephone system and forward calls to the concerned person.
Respond to general email inquiries promptly and professionally.
Perform administrative tasks such as photocopying, scanning, filing, and maintaining records (including C Forms).
Manage guest check-in and check-out procedures efficiently.
Complete guest registration and assign rooms as per availability.
Handle billing, payment collection, and invoice generation.
Maintain the reception area and ensure excellent customer service at all times.
Coordinate with other departments to ensure a smooth guest experience.
📌 Front Office Executive Chennai
🏢 Greenpark Hotels And Resorts
📍 Chennai
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