Role & Responsibilities
Work closely with business stakeholders to gather, analyze, and document business requirements.
Translate business requirements into detailed user stories with clear acceptance criteria.
Lead backlog grooming, sprint planning, prioritization, and story refinement sessions.
Create business process flows, functional specifications, BRDs, and FSDs.
Collaborate with Salesforce architects, developers, QA teams, and Product Owners to deliver business solutions.
Drive UAT planning, execution, defect management, and business sign-offs.
Demonstrate completed functionalities to stakeholders and gather feedback.
Manage multiple projects and workstreams while ensuring timely delivery.
Identify project risks, dependencies, and blockers, and communicate them proactively.
Act as a bridge between business stakeholders and technical teams to deliver scalable Salesforce solutions.
Support Lead-to-Cash processes including Sales Cloud, CPQ, Revenue Cloud Advanced (RCA), and Quote-to-Cash functions.
Ensure successful delivery in Agile/Scrum environments.

Preferred Candidate Profile
510 years of experience as a Salesforce Business Analyst, Business Systems Analyst, or Product Owner.




Solid hands-on experience with Salesforce Sales Cloud.
Robust understanding of Lead-to-Cash (L2C) business processes.
Experience with Salesforce CPQ, Revenue Cloud Advanced (RCA), or Quote-to-Cash/Order Management.
Expertise in requirement gathering, business process mapping, user story creation, and functional documentation.
Solid experience working in Agile/Scrum methodologies.
Excellent stakeholder management, communication, and presentation skills.
Ability to independently drive client discussions and manage cross-functional teams.
Experience in enterprise Salesforce implementation projects.
Salesforce Administrator Certification preferred.
Salesforce Business Analyst Certification or related Salesforce certifications are a plus.
Exposure to Agentforce or Salesforce AI capabilities is desirable.
Experience with JIRA, Azure DevOps, or similar Agile tools is preferred.
Experience in subscription-based or SaaS business models is an advantage.
Willingness to work in a client-facing role from 3:00 PM IST to 12:00 AM IST.

📌 Salesforce Business Analyst Gurugram
🏢 Bounteous
📍 Gurugram