Roles and Responsibility
Manage and oversee the collections process for timely debt recovery.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Collaborate with internal teams to resolve customer complaints and issues.
Analyze data to identify trends and areas for improvement in the collections process.
Ensure compliance with regulatory requirements and industry standards.
Lead and motivate a team of collection professionals to achieve targets.
Job Requirements
Solid knowledge of lending collections principles and practices.
Excellent communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Robust analytical and problem-solving skills.
Experience working with CRM software and other relevant tools.
Robust leadership and team management skills.
📌 Acm Lending Collections Professional New Delhi (India)
🏢 Paytm
📍 India
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