Roles and Responsibility
Manage and supervise a team of professionals to achieve operational excellence.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to meet business objectives.
Analyze performance metrics and provide feedback to team members.
Ensure compliance with company policies and procedures.
Identify and mitigate risks to ensure seamless operations.
Job Requirements
Proven experience in BPO operations and management.
Excellent leadership and communication skills.
Ability to analyze data and make informed decisions.
Robust problem-solving and critical thinking skills.
Experience in managing international operations is preferred.
Ability to work in a quick-paced setting and adapt to changing priorities.
📌 Team Leader Operations International Noida (India)
🏢 TP
📍 India
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