Key Responsibilities
Handle calls with international customers professionally and courteously.
Understand customer requirements and recommend appropriate services and membership plans.
Build solid customer relationships through effective communication and active listening.
Resolve customer queries, concerns, and complaints within defined service levels.
Meet individual and team sales, conversion, and customer satisfaction targets.
Maintain accurate customer records and update CRM systems after every interaction.
Follow company policies, quality standards, and compliance guidelines.
Coordinate with internal teams to ensure timely issue resolution and customer satisfaction.
📌 International Voice Process Executive Thane
🏢 NR Consulting
📍 Thane
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