The Store Manager is responsible for overseeing and managing the daily operations of retail stores. This role involves driving sales, ensuring exceptional customer service, managing inventory, and leading a team of retail staff to achieve store goals and enhance overall performance.
Role & responsibilities
Responsible to manage end to end Store Operations
Accountable to achieve Store Targets- Sales and KPIs
Achieve customer satisfaction standards by maximising customer's experience.
Manage all phases of store operations to ensure maximum sales and profitability.
Focus on key business initiatives, store presentation, marketing execution, inventory control, loss prevention, risk management and daily operational cost control.
Mentor & manage store staff
Ensure visual displays of the products as per VM guidelines
Coordinate with different departments for operations effectiveness. Ability to multitask with demonstrated management skills in coaching, training,
recruiting and communication.
Providing a clean, fun and secure workplace for the employees and customers.
Propose and follow up for relevant stocks and replenishments regularly Handling damaged products & returns.
Facilitate staff learning and development.
Prepare daily, weekly, monthly sales reports
Manage to get customer data in the POS
Manage cash handling and stock management | Petty Cash management
Handle and resolve staff grievances
Preferred candidate profile
Proficient in excel and few platforms that are used for reporting structures.
Should have team management experience
Any experience in managing P&L; would be a preference.
Must be well spoken and certain level of proficiency in presentation Product Knowledge will be added advantage.
Location : Bhiwandi
📌 Store Manager Bhumi World, Bhiwandi Mumbai
🏢 Skechers South Asia
📍 Mumbai
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