Oversee order dispatch processes, ensure on-time delivery, and coordinate with clients to
confirm requirements and schedule deliveries.
Manage vendor registration and complete on-boarding documentation, ensuring
compliance and timely activation.
Prepare and maintain primary and secondary MIS reports for monthly reviews, providing
actionable insights.
Manage and update CRM systems to ensure accurate customer data and activity tracking
Track leads, sales activities, and pipeline movement for B2B support
Coordinate with B2B clients and distributors for order fulfillment and issue resolution. Role & responsibilities
Internal Coordination and Process Management
Maintain accurate records of orders, inventory, and dispatch details
Ensure timely and accurate order dispatches by coordinating with warehouse and logistics
teams. Proactively resolve delays or issues.
Place orders for packaging materials as per requirement and maintain adequate stock
levels
Ensure proper inventory tracking across B2B and B2C channels
Act as the central point of coordination between:
Sales team
Warehouse/logistics
Vendors