Key Responsibilities:
Client Relationship Management:
Act as the main point of contact for a portfolio of international clients (mainly from Australia).
Understand client goals and coordinate delivery of digital services accordingly.
Campaign & Project Coordination:
Work with internal teams (SEO, Ads, Design, Development, Content, Support) to manage end-to-end campaign execution.
Track timelines, communicate updates, and ensure timely delivery.
Performance Reporting:
Prepare and deliver monthly reports, campaign insights, and recommendations.
Conduct Zoom calls and review meetings with clients to present outcomes and upsell value-add services.
Upselling & Retention:
Identify client growth opportunities (e.g., recent services, campaign upgrades).
Improve client retention and satisfaction through proactive engagement.
Documentation & Process Adherence:
Maintain project documentation in ClickUp/CRM tools.
Follow SOPs and escalate issues when necessary to management.

Key Requirements:




25 years of experience in digital marketing account management or client servicing.
Robust understanding of SEO, Google Ads, Meta Ads, or digital campaigns.
Excellent English communication skills (written & spoken).
Solid project coordination, multitasking, and people management skills.
Comfortable using tools like Google Sheets, ClickUp, Slack, Zoom, Canva, etc.
Prior experience handling international clients (Australia preferred) is a bonus.

Preferred Qualifications:
Bachelor’s degree in Marketing, Communications, IT, or related field.
Certification in Google Ads, Meta Blueprint, or HubSpot is a plus.
Familiarity with healthcare, dental, or local service industry clients is a bonus.

Why Join Web99:
Work with international clients and high-conversion campaigns.
Flat hierarchy and performance-driven culture.
Up-to-date tools, processes, and SOP-based workflow.
On-the-job training, exposure to digital automation, AI tools, and real campaign analytics.

📌 Account Manager Digital Marketing Ahmedabad
🏢 Web99
📍 Ahmedabad