We are looking for a highly skilled and experienced Technical Support Lead to join our team, with a focus on fire safety and protection systems. The ideal candidate will have a robust background in technical support and a passion for delivering exceptional service.
Roles and Responsibility
Provide technical support and guidance to customers on fire safety and protection systems.
Troubleshoot and resolve complex technical issues related to fire detection and suppression systems.
Collaborate with cross-functional teams to identify and implement process improvements.
Develop and maintain technical documentation and knowledge base articles.
Conduct training sessions and workshops for customers on fire safety and protection systems.
Analyze customer feedback and recommend product or service enhancements.
Job Requirements
Strong understanding of fire safety principles and practices.
Experience with fire detection and suppression systems.
Excellent communication and problem-solving skills.
Ability to work effectively in a fast-paced setting and prioritize tasks.
Robust analytical and troubleshooting skills.
Familiarity with industry standards and regulations related to fire safety.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Support Lead Fire Pune
🏢 Intellipro Expert
📍 Pune
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