Store Manager – Luxury Menswear

Location: Chennai

Experience: Minimum 6 years in Luxury / Premium Retail (Menswear preferred)

About 108 Bespoke

108 Bespoke is one of India's leading luxury bespoke clothing houses, creating handcrafted garments for entrepreneurs, industry leaders, celebrities, athletes, and discerning gentlemen who appreciate exceptional craftsmanship.

We believe clothing is not just stitched—it is engineered to reflect confidence, success, and individuality. Every garment is designed around the client's personality, lifestyle, and aspirations.

We are looking for an exceptional Store Manager who understands luxury hospitality as much as luxury retail.

Position Summary

The Store Manager is the face of 108 Bespoke in Chennai.

You are not merely responsible for operating a store—you are responsible for building relationships with high-net-worth clients, leading a high-performing team, delivering an unforgettable luxury experience, and driving profitable business growth.

The ideal candidate possesses exceptional leadership, impeccable grooming, strong business acumen, and an obsession for customer delight.

Key ResponsibilitiesBusiness Development & Sales

- Achieve monthly, quarterly and annual sales targets.
- Drive store profitability and revenue growth.
- Build long-term relationships with HNI and UHNI clients.
- Generate repeat business and referrals.
- Create local marketing initiatives to increase walk-ins.
- Build partnerships with corporates, wedding planners, clubs and luxury communities.
- Identify opportunities to expand clientele through networking and events.

Client Experience

Deliver a luxury hospitality experience that exceeds client expectations.

Responsibilities include:

- Welcome every client with warmth and professionalism.
- Understand lifestyle, profession and wardrobe requirements.
- Guide clients through fabrics, styling and garment selection.




- Ensure every consultation feels personal and memorable.
- Handle VIP clients with exceptional attention.
- Resolve concerns quickly while protecting the brand experience.
- Maintain the highest client satisfaction standards.

Team Leadership
- Recruit, train and mentor designers and support staff.
- Conduct daily briefings and motivation sessions.
- Set clear KPIs and monitor performance.
- Coach the team on luxury selling techniques.
- Foster accountability, discipline and collaboration.
- Build a culture of ownership and excellence.

Operations Excellence
- Ensure flawless day-to-day store operations.
- Maintain impeccable visual merchandising.
- Oversee appointment scheduling and customer flow.
- Monitor production timelines with internal teams.
- Ensure on-time delivery commitments.
- Maintain inventory accuracy.
- Ensure adherence to SOPs and quality standards.

CRM & Customer Retention
- Maintain detailed client profiles.
- Track purchase history and preferences.
- Follow structured follow-up processes.
- Drive alteration visits into future purchases.
- Increase repeat purchase percentage.
- Build referral networks.

Financial Management
- Monitor daily sales.
- Improve conversion ratios.
- Track average bill value.
- Monitor productivity metrics.
- Control operational expenses.
- Ensure accurate billing and cash reconciliation.

Brand Representation

As Store Manager, you represent the values of 108 Bespoke.

You will:

- Maintain impeccable grooming.
- Dress in premium formal attire.
- Demonstrate confidence and sophistication.




- Uphold brand standards in every interaction.
- Build credibility with premium clientele.

Candidate Profile

We are looking for someone who possesses:

Experience

- Minimum 6 years in luxury or premium retail.
- Minimum 2 years in a leadership role.
- Experience in bespoke tailoring or luxury fashion is highly preferred.
- Experience managing sales teams.

Preferred industries:

- Luxury Menswear
- Bespoke Clothing
- Premium Apparel
- Luxury Fashion
- Fine Jewellery
- Luxury Hospitality
- High-end Lifestyle Brands

Skills
- Luxury client servicing
- Team leadership
- Relationship building
- Sales management
- Negotiation
- Business development
- Client retention
- Problem solving
- CRM management
- Inventory management
- Operational excellence
- Excellent communication skills
- Professional presentation
- High emotional intelligence

Educational Qualification

Bachelor's Degree in Business, Fashion, Retail Management, Hospitality or equivalent.

MBA is an added advantage.

What Success Looks Like

The successful Store Manager consistently achieves:

- Monthly sales targets
- High client satisfaction scores
- Strong repeat business
- High referral generation
- Excellent team engagement
- Zero compromise on luxury experience
- Operational excellence
- Strong profitability

Why Join 108 Bespoke

At 108 Bespoke, you won't just manage a store—you'll build one of India's most admired luxury menswear brands.

You'll work with distinguished clients, style influential personalities, lead a passionate team, and contribute to redefining bespoke fashion in India.

If you believe luxury is built on craftsmanship, relationships, attention to detail, and uncompromising service, we'd love to hear from you.

Compensation

- Attractive Fixed Salary
- Performance Incentives
- Sales Incentives
- Growth opportunities Opportunities
- Exposure to India's Luxury Fashion Industry

📌 Store Manager - Luxury Segment (Chennai)
🏢 108 Bespoke
📍 Chennai