Job Dispription for the current joinersRole – CRM- Executive/ Sr. executive1. Post the sale - Cross-check all customer documents, including Signed booking form and associated costs, Booking amount receipt, KYC documents.1. Co-ordination with GREs to get customer’s photo/testimonials and google reviews.2. Ensure that all customer emails are acknowledged within 24 hours3. Preparing AOS checklist4. Sale agreement execution process – Co-ordinating with the customer for agreement signatures.5. Preparation of bank documents and handing over to the banker for further disbursement.6. Updating the daily payments in SF7. Updating the status of AOS in SF8. Maintaining the customer data in SF9. Answering the customer calls.10. Following up on FORM 16B