- Experience working with Service Management tools and processes – Service Now, RFC’s etc
- Good experience of Microsoft Office – Advanced Excel skills
- Good understanding of IT Infrastructure technical platforms / technologies – VMware, Win and Linux infra, Databases, Firewalls, Networks etc
- Ability to work on occasional own initiative and under pressure
- A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
- Optional: Experience gained working in large organizations preferably in the Financial Sector.