09 Aug
|
Deloitte
|
Bengaluru
09 Aug
Deloitte
Bengaluru
The team: Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.
Learn more about: Customer Your work profile: As a Salesforce Experience Cloud Technical Developer in our Consulting team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. Takes responsibility for own work or workstream, meeting engagement/project objectives and Deloitte quality standards.
Design, develop, customize, and support Salesforce Experience Cloud solutions for Customer, Partner, and Employee portals.
Configure and customize Experience Cloud sites using Experience Builder, custom themes, branding, navigation, and page layouts.
Develop custom functionality using Apex, Lightning Web Components (LWC), Apex Triggers, Flows, and Salesforce Lightning.
Configure and implement Experience Cloud security, including Sharing Sets, Profiles, Permission Sets, Role Hierarchy, Authentication, and Self-Registration.
Integrate Experience Cloud with Salesforce Service Cloud capabilities, including Case Management, Knowledge, Omni-Channel, and Digital Engagement, to deliver seamless self-service experiences.
Design, develop, and maintain integrations between Salesforce and external applications using REST/SOAP APIs.
Participate in requirement gathering, solution design, development, testing, deployment, and production support activities.
Proactively identify technical risks and issues and resolve them or escalate them to the appropriate leadership.
Troubleshoot and resolve Experience Cloud performance, security, integration, and user access issues.
Ensure solutions adhere to Salesforce development best practices, coding standards, security guidelines,
and quality standards.
Participate in CI/CD and deployment activities using appropriate Salesforce development and deployment tools.
Collaborate with functional teams, technical teams, and clients to understand business requirements and deliver scalable Experience Cloud solutions.
Contribute to continuous improvement initiatives and identify opportunities to enhance portal functionality, usability, and overall customer experience.
Understand emerging Salesforce technologies and industry trends and apply them to address client requirements.
Key skills required: 5+ years of hands-on Salesforce development experience.
Minimum 2+ years of Experience Cloud implementation and customization experience.
Strong experience developing Customer, Partner, or Employee Portals using Salesforce Experience Cloud.
Strong hands-on experience with:
Apex
Lightning Web Components (LWC)
Apex Triggers
Flows
Salesforce Lightning
Hands-on experience with Experience Builder, Experience Workspace, CMS, Sharing Sets, Authentication, and Self-Registration.
Strong understanding of Salesforce security features, including Profiles, Permission Sets, Role Hierarchy, Sharing & Visibility, and Experience Cloud access controls.
Experience integrating Experience Cloud with Salesforce Service Cloud capabilities such as:
Case Management
Knowledge
Omni-Channel
Digital Engagement
Strong experience developing and consuming integrations using REST/SOAP APIs and connecting Salesforce with external and enterprise systems.
Good understanding of Salesforce Data Model, Security Model, Sharing & Visibility, and Salesforce development best practices.
Experience with CI/CD processes and Salesforce deployment methodologies.
Proficiency with Git, VS Code, Salesforce DX, and Salesforce deployment tools.
Ability to understand business requirements and translate them into scalable and maintainable technical solutions.
Solid troubleshooting and problem-solving skills with the ability to resolve performance, security, integration, and user access issues.
Agentforce experience will be an added advantage.
Desired Qualifications: 5+ years of relevant Salesforce development experience, including at least 2+ years of Experience Cloud implementation and customization experience.
Salesforce Certified Platform Developer I certification is preferred.
Salesforce Certified Experience Cloud Consultant certification is preferred.
Salesforce Service Cloud Consultant certification is preferred.
Strong experience with Experience Builder customization, Digital Engagement, Knowledge, Omni-Channel, and enterprise integrations.
Experience working on end-to-end Salesforce Experience Cloud implementations will be an added advantage.
Graduate degree in Science, Engineering, or a related discipline from a reputed institute.
Strong communication, analytical, problem-solving, and stakeholder management skills.
Location and way of working: Base location: PAN India
Willingness to travel for short- and long-term durations, based on business and client requirements.
Notice Period: Immediate joiners to candidates serving up to 30 days' notice preferred.
📌 Salesforce Experience Cloud Technical Developer (Bengaluru)
🏢 Deloitte
📍 Bengaluru