Crossing Hurdles is a global recruitment firm partnering with a Series A commercial EV leasing company building India's most data-driven fleet operating platform - leasing electric buses and trucks to operators on tenors, powered by a SaaS and analytics stack being built from scratch.

Quick Snapshot

- Role: Implementation Manager

- Compensation: Competitive, based on experience

- Location: Gurgaon (fully in-office)

- Experience: 2 - 8 years

- Focus: SaaS vendor ownership, data pipeline management, and internal product delivery

What will you be doing?

- Own the end-to-end lifecycle of every external SaaS vendor - LOS/LMS, Fleet Management System, telematics, finance & accounting SaaS, and escrow banking - from vendor selection and contracting through SLAs, escalations, and renewals

- Drive ETL and data ingestion from vendor systems into the internal data warehouse - defining specs, managing delivery, and working with the data team to normalise vendor data feeds into operational outputs

- Review and negotiate MSAs and SOWs critically - identify risks around data portability, liability caps, IP ownership, and exit clauses before anything is signed

- Deliver internal products end-to-end - operator and route analytics dashboards,



an internal CRM, financial modelling tools, and cross-system integrations across the SaaS stack

- Write PRDs, run sprint planning, maintain RAID logs, own UAT, and keep stakeholders aligned - you drive delivery, you do not just report on it

- Build and maintain vendor scorecards, SLA dashboards, and implementation trackers that give leadership honest visibility into stack performance

Why You Should Consider

- Blank canvas - The contracts you negotiate, the vendors you select, and the integrations you ship will define how this company operates for the next several years

- No layers - You report directly to the VP of Product & Analytics with a line straight to the founders on high-stakes decisions

- Real ownership - You hold contracts, data pipelines, and product delivery simultaneously this is not a coordination role

- Rare intersection - EV fleet operations, NBFC-grade fintech, telematics data, and internal analytics tooling all in one role

- Early stage leverage - Series A, stack being built from zero, your judgment shapes the architecture not just the execution

📌 Implementation Manager (Gurugram)
🏢 Crossing Hurdles
📍 Gurugram