Position: Cybersecurity – SOC Lead (AI & Automation)

Location: Chennai - Onsite/Hybrid/Remote

Shift Timing: 5.30PM - 2.30AM IST (US Eastern Time)

Engagement Type: Full Time

Role Summary:

Lead offshore SOC execution for Customer,
combining operational leadership, detection governance, case quality oversight,
and practical automation. This role must drive disciplined day-to-day
performance while improving the use of built-in AI / automation features across
the CLW security stack without sacrificing analyst judgement, traceability, or
investigation fidelity.

Key Responsibilities:
- Lead the offshore SOC pod across L1 and L2 activities, ensure queue
health, review investigation quality, and maintain strong stakeholder alignment
with Customer security leadership.
- Own daily operational governance including case quality, severity
calibration, shift handoffs, SLA adherence, and escalation discipline for major
incidents.
- Drive continuous improvement in Splunk ES / Mission Control
operations, detection logic review, alert noise reduction, and visibility gap
identification.




- Coordinate across CrowdStrike, Proofpoint, Qualys, Palo Alto,
Dragos, ServiceNow, and automation workflows to improve response effectiveness.
- Translate technical events into concise business risk language for
U.S. stakeholders and support weekly service reviews, KPI reporting, and
corrective action tracking.
- Promote responsible use of AI-assisted summarization, enrichment,
and workflow acceleration within approved guardrails.

Tool Environment:

Splunk ES / Mission Control, CrowdStrike,
Qualys, Proofpoint, Palo Alto, Dragos, ServiceNow, Teams, M365 / Entra context,
automation / SOAR capabilities where approved.

Required Experience & Skills:
- Robust security operations leadership experience, including direct
management of analysts or provider teams in a 24x7 or follow-the-sun model.
- Advanced proficiency in Splunk-based SOC operations and solid
working knowledge of endpoint, network, email

📌 Cybersecurity – SOC Lead (Chennai)
🏢 dotSolved System
📍 Chennai