Essential Job Duties and Responsibilities:

Description:

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Reports To: Program Director & Head of Site, Delhi NCR

About Aspire Lifestyles

Aspire Lifestyles is a leading provider of concierge, lifestyle, travel, and customer engagement services, supporting some of the world's most recognized financial institutions, premium brands, and loyalty programs. The organization delivers high-touch concierge services, travel support, lifestyle perks, and customer engagement solutions for premium cardholders and affluent customer segments.

Position Summary

The Executive to Program Director's Office plays a critical role in operational excellence, supporting the Program Director and Head of Site in the successful delivery of the program.This position acts as the operational and administrative backbone of the account, ensuring accurate management reporting, client performance tracking, data analysis, governance support, and account administration.

This role will act as a strategic lever in driving the organization's long-term objectives and deliverables.





This role is ideally suited for an individual seeking to build a career in client management, strategy, business insights, QBRs (Quarterly Business Reviews), and the travel industry.

Key Responsibilities

Management Reporting & Analytics
- Audit operational, financial, and service performance data for client & leadership reporting.
- Publish weekly, monthly, quarterly, and annual performance indicators.
- Identify trends and provide strategic insights to enhance reporting.
- Own and manage Monthly Business Review (MBR) and Quarterly Business Review (QBR) presentations for internal and client leadership.

Client Account Support
- Operationalize and manage administrative and coordination support for the Program Director.
- Ensure timely completion of client requests, action items, and follow-up activities.
- Prepare meeting agendas, minutes, and action trackers.
- Co-partner with Operations, Finance, Technology, Tr

📌 Executive-Program Director's Office (Delhi)
🏢 International Sos
📍 Delhi