Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for an Lead Analyst - Sales Ops to join our ever-evolving Enterprise Operations Team and help us unleash the potential of every business.
What you’ll own
We are seeking a skilled Salesforce CRM Administrator to join our Enterprise Operations team based in India, supporting the enterprise-wide implementation, administration, and optimisation of Salesforce across Enterprise (LOB). This role is responsible for ensuring the Salesforce platform remains stable, secure, user-friendly, and aligned with evolving business needs.
You will work closely with business stakeholders, business analysts, architects, developers, and end users to support the day-to-day operation of Salesforce, drive platform adoption, and continuously improve processes across the customer lifecycle. This role requires a robust understanding of Salesforce administration, user support, data management, and platform configuration, combined with a passion for delivering exceptional user experiences.
- Administer and support Salesforce environments, ensuring platform availability, security, and optimal performance.
- Configure and maintain Salesforce functionality including objects, fields, page layouts, record types, validation rules, flows, dashboards, and reports.
- Manage user accounts, profiles, permission sets, sharing rules, and security controls in accordance with governance standards.
- Support end users by troubleshooting issues, resolving service requests, and providing guidance on Salesforce capabilities and best practices.
- Collaborate with business stakeholders to gather requirements and implement configuration-based solutions.
- Create and maintain reports, dashboards, and analytics that provide meaningful business insights.
- Support data quality initiatives through data cleansing, deduplication, validation, and governance activities.
- Assist with user onboarding, training, adoption,
📌 Salesforce CRM Administrator (Pune)
🏢 Worldpay
📍 Pune