The Opportunity:

Avantor is seeking a highly motivated and experienced Team Lead – Specialized Services to support the operations of the HR Shared Services Center. Reporting to the Supervisor – Specialized Services, the role is responsible for leading and overseeing the execution of HR Specialized Services transactions. The successful candidate will ensure the delivery of accurate, timely, and high-quality HR services, and driving continuous improvement in processes and systems.
- Lead the Europe and AMEA Specialized Services team, ensuring the accurate and timely processing of HR transactions, including new hires, terminations, transfers, promotions, and benefits administration
- Ensure compliance with company policies, employment laws, and regulatory requirements.
- Monitor and analyze transactional processes to identify trends, issues, and opportunities for improvement.
- Collaborate with HR Business Partners, Payroll, IT, and other stakeholders to ensure seamless HR service delivery.
- Provide guidance and support to team members,



fostering a positive work environment and promoting professional development.
- Develop and implement knowledge articles and best practices for transaction processing.
- Point of escalation for complex employee inquiries and issues escalated by the team.
- Prepare and present reports on team performance, transaction volumes, and service level agreements (SLAs).
- Participate in HR projects and initiatives as required.

Education: Bachelor's degree in Human Resources, Business Administration, or a related field.

Experience: Minimum of 5 years of experience in HR Specialized services, with some supervisory or leadership role preferred.
- Strong knowledge of HR processes and best practices.
- Proficiency in HR Information Systems (HRIS) and Microsoft Office Suite.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Robust analytical and problem-

📌 Human Resources Specialized Services, Team Lead (Coimbatore)
🏢 Avantor
📍 Coimbatore