Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
VOIS #BeUnrivalled #CreateTheFuture

About this Role





We are seeking a Unified Communications Operations Engineer to deliver and support robust Unified Communications (UC) services, ensuring high availability, operational excellence, and an outstanding customer experience. This role focuses on incident and change management, service optimisation, automation, and continuous improvement while leveraging data analytics, Power BI reporting, and dashboarding to provide actionable insights that enhance operational performance and support data-driven decision-making. The role is based in Pune and may involve shift-based operations, including night, weekend, and extended support coverage where required.

What you will do
- Deliver reliable Unified Communications services and support operational stability across voice and collaboration platforms.
- Manage incidents and changes in accordance with defined processes and service commitments.
- Resolve reported i

📌 AM_POWER BI with Networking_Pune (India)
🏢 Vodafone
📍 India