Job Title:

Sr. Exe/Manager 2- Clinical Trial System Specialist (eTMF) Implementation

Business Unit:

Clinical Development

Job Grade

G11B/G11A

Location :

Gurgaon/Mumbai

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a cooperative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

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List of Responsibilities/Job Functions:
- Support eTMF implementation process, periodic enhancements, perform UAT, Coordinate closely with vendor on configuration and system readiness.
- Ensure thorough understanding of the system and system requirements.




- Responsible for user access management for Sun Pharma internal as well as external users to the clinical systems.
- Support setting up trials, EDL, TOC and ensure timely go live with in timelines
- Responsible to resolve user support queries either by answering questions, troubleshooting problems or identify system performance issues.
- Escalate technical issues to the Vendor Support team.
- Manage the review of Clinical system processes and procedures.
- Support CTSM for creating applicable SOP’s, prepare work instructions, training materials, guides to ensure effective understating of systems across users.
- Support CTSM for system validation and integration activities.
- Support CTSM in any ad-hoc task assigned.
- Build reports and/or data extracts to support business analysis
- Provide BAU support and user assistance for eTMF‑related queries.
- Log, track, and resolve eTMF system tickets within defined SLAs.
- Conduct periodic TMF quality reviews in accordance with SOPs and TMF Reference Model.

📌 Clinical Trial System Specialist (India)
🏢 Sun Pharmaceutical
📍 India