Job Description

At PineQ Lab Technology, we are looking for empathetic and clear-spoken professionals to join our Non-Emergency Medical Transportation (NEMT) team. In this role, you aren't just answering phones, but you are ensuring patients get to their life-critical medical appointments on time.

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Your Impact:

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As a Customer Support Executive, you will be the bridge between patients and their healthcare providers.

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Your day-to-day will involve:

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● Coordinating Care: Handling inbound and outbound calls to schedule and confirm medical rides. ● Problem Solving: Resolving real-time logistics issues for patients and transport partners.

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● Precise Documentation: Maintaining high-accuracy logs of all interactions in a fast-paced environment.

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What are we looking for?

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● Communication: Fluent and clear English (B2/C1 level).

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● Experience: At least 6+ months in an International BPO environment.

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● Education: Graduate or undergraduate candidates are welcome.

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● Mindset: You are empathetic, patient-focused, and can keep a cool head during high call volumes.

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The Logistics:

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● Salary: As per industry standards

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● Work Week: 5.5 days.

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● Cabs: During odd hours

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● Shifts: Rotational. (24*7)

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● Location: Mansarovar, Jaipur

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Benefits:

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● Growth: A quick-paced, professional environment with structured career paths.

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● Purpose: The chance to make a tangible difference in global healthcare access.

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● Support: Comprehensive professional training to ensure your success.

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NOTE: Apply only if you are from Jaipur and can join our team within 2 days.

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Interested? If you are a patient-focused communicator ready to take the next step in your career, we want to hear from you!

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Apply at: [email protected]

📌 Customer Support Executive - International Healthcare (Rajasthan)
🏢 PineQ Lab Technology
📍 Rajasthan