A Field Officer, or FO, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best FOs are genuinely excited to help customers. Theyâre patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customersâ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they donât have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Requirements
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school,Diploma, ITI, UG
Advantages
- Free Accommodation
- Free Petrol Allowance
📌 Field Officer (Karur)
🏢 Important Business
📍 Karur
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